Someone 21+ with a photo id must be present at the time of delivery to sign for the order.
If you are not home, then the order will be returned to the store. If you still wish to have your order delivered, you can call the store at (202) 803-2635. If the call is made within the same hour that the order has been returned or if you have not yet been notified that your order has been canceled, we can have the order re-delivered. If you have received an SMS or email that your order has been canceled, then you will need to re-order from the website and will have this initial order be refunded.